<Return to Synovation
Managed Hosting Made Simple
In the Spotlight: (Company) Hosted Solutions LLC.
This month's In the Spotlight Company is HostedSolutions. Hosted Solutions' SAS 70 certified data centers provide industry leading colocation, dedicated servers and managed hosting environments for over 700 customers. With 5 Carrier Grade data center facilities totaling over 60,000 sf of raised floor space each data center contains the highest level of security, safety, redundancy, reliability, scalability and technology. Hosted Solutions state-of-the-art data center facilities are capable of handling server management applications for customers worldwide.
A Message from the CEO:
 Hosted Solutions, founded in June of 2001, is a Data Center Operator and Managed Services Provider with a very simple mission: to provide our clients with the best managed hosting experience in the region. We achieve this by addressing our customers' needs first and foremost, offering the personal service, support, and attention that only a locally focused service provider can, and backing up our promises with a 100% uptime guarantee. Our dedicated staff of trained professionals is the foundation of our business. We consistently and continuously work hard to do whatever it takes to exceed our customers' expectations. We live and work in the markets we serve and appreciate how important our reputation within the community is to the future of our success. If there is ever an issue you want to discuss or a suggestion on how to improve our service to you please feel free to email me directly at rlee@hostedsolutions.com.
Focus:
This month's In the Spotlight Company is Vislink Services. Vislink Services (previously known as Western Technical Services) specializes in the design and installation of IT communications, video and data microwave communications, electronic news-gathering, airborne law enforcement, cellular and PCS, satellite, video surveillance, fiber optics and site control systems.
Scalability:
Hosted Solutions operates 4 Data Centers in 3 key markets, all interconnected by a fully redundant private network built to ensure 100% connectivity. With over 5Gbps of IP connectivity across multiple Tier 1 providers, Hosted Solutions ensures the availability of clients applications and infrastructure.
World Class Data Centers:
Hosted Solutions data centers are designed to safeguard data and provide 100% uptime for each and every client. Whether it's for a Fortune 100 company or a small business, Hosted Solutions ensures uninterrupted managed services and availability. Clients need and expect zero downtime, and Hosted Solutions delivers.
MultiHomed Networks:
With over 9 Tier 1 IP Providers across our Data Centers, Hosted Solutions ensures visitors will get to your website in the fastest manner possible. We have SLAs with all of our providers to ensure packet delivery from your server. This, in conjunction with our BGP-routed network, guarantees 100% uptime and FAST packet delivery.
Personalized Service and Support:
You're guaranteed 24x7 local technical support - and a real person to talk to. Tired of waiting on hold at your current web host? Talk immediately to Level 3 Engineers that often fix your problem on the phone.
^Back to top of page
Facilities Specification
Hosted Solutions' data centers meet the most demanding requirements, with 3 Carrier Grade facilities totaling close to 40,000 sf of raised floor space, with the highest level of security, safety, redundancy, reliability, scalability, and technology, Hosted Solutions' state-of-the-art facilities are capable of handling server management applications for customers worldwide. Below are some of the general features of our facilities:
Special Building Features
- Ballistic-rate exterior, including doors & windows
- Lightning protection throughout the perimeter, rooftop, and electrical and mechanical support infrastructure
- Entrance requires badge or security entry
- Building strategically located outside of severe weather and seismic zones
- Building is rated to withstand hurricane force winds
- Ballistics-proof walls, doors, and windows
- 24-hour physical security monitors all cameras, door positions, and badge access areas
- Redundant off-site monitoring of all security systems
- Camera on each doorway
- Double man trap forces double verification and provides extra secure data center entry
- Door entrance to data center requires a badge to get in and a badge to get out
General Data Center Information
- 24 inch raised floor provides conditioned air from below to push hot air up for more efficient and effective cooling of computer equipment
- Hot air rises away, keeping customer equipment cool
- Sensor-driven cameras watching every door, aisle, cage, and cabinet, NOC, NODE, and other secure support rooms
- Steel structural supports and concrete walls
- Hurricane wind rated roof
- Additional water and weather resistance and membrane roof for further waterproofing
- Leak detection system
- Grounding connections on all posts, cages, and cabinets
Lobby Information
- Ballistic-proof walls, doors, and windows
- 24-hour physical security monitors all cameras, door positions, and badge access areas
- Redundant off-site monitoring of all security systems
- Camera on each doorway
- Double man trap
- Forces double verification and provides extra secure data center entry
- Door entrance to data center requires a badge to get in and a badge to get out
- Biometric hand scanner verifies unique hand geometry image and a heat signature before allowing entry into data center
Cage/Cabinet Information
- Locks are impossible to "pick" because they require unique laser-etched keys with magnetic signatures
- Keys can only be ordered by two people in the company
- Strong sheet metal cages. Can't get a hand or foot hold (unscalable).
Electrical
- All electrical supply is configured in a 2N 1 model
- Redundant utility feeds and transformers
- Redundant main switch panels, each able to take full data center load and automated to fail over instantly if one shuts down to avoid downtime
- Each switch panel feeds into redundant Uninterruptible Power Supplies (UPSs) (4-500 kVA Powerware active units with 2 additional. in reserve)
- Each UPS feeds through redundant cables into redundant Power Distribution Units (PDUs) (8-Powerware 150 kVA)
- Each PDU distributes power to power strips to each rack
- Each customer power strip is supplied by Redundant PDUs with automatic transfer to active power supply
- Cameras monitor room and alarm with motion
- 2 Megawatt diesel generator (1-Catepillar), regularly tested, for added protection
- Indefinite run time with refueling. Currently, over one week of continuous operation without refueling with current load. Locked within a sound-attenuated enclosure behind locked security fences and monitored by cameras. Critical functions are remotely monitored within data center.
HVAC
- N + 1 configuration. Two complete and separate air conditioning systems each fully capable of maintaining temperature, each with an additional CRAC unit
- Computer Room Air Conditioning (CRAC) units (14-DataAir 30-ton) are positioned around the data center. *(Filter the air to remove dust and lint *(Humidity the air to a finite set point to reduce static electricity *(Maintain temperature to within one degree
- Utilize a water/glycol mix from outside water towers for efficient cooling year around (2-Evapco cooling towers)
- Moisture containment basins and sensors ensure no moisture gets in the data center
- Separate and further redundant cooling systems for critical support areas (NOC, NODE, MIS, Security) (Liebert & Mitsubishi split systems, each < 1 ton)
Mechanical Room
- Cooling system pumps (3-60 Hp Bell & Gossett) in a 3N configuration with variable speed drives for reliable and finite cooling control
- Adjustments are controlled through a building automation system
- 10,000 gallon water tank onsite to maintain cooling systems through utility water system failures
Building Management Systems
- Prowatch building management system with on-site monitoring and control of all HVAC and cooling towers, as well as other mechanical systems
Security Cameras
- Cameras digitally record all movement in and around the data center
- 7 pan-tilt-zoom cameras watch all perimeter areas
- Separate cameras focused on all exterior doorways
- Ademco digital controllers and recorders
- Separate camera controller
- ProWatch video GUI, multiple monitors
Access Control
- Biometric hand scanner verifies unique hand geometry image and a heat signature before allowing entry into data center
- Card access control throughout space
^Back to top of page
Data Centers NOC Tour
<Return to Synovation
|
